Shipping Policy

Last Updated: 07/03/2026

Processing & Shipping Times

We strive to process and ship all orders as quickly as possible. Below are our estimated processing and shipping times.

Processing Time:
Orders are typically processed within 0–3 business days (excluding weekends and holidays).

Estimated Delivery Times:

Domestic (U.S.): 5–8 business days

International: 7–14 business days

Please note that these are estimated delivery times and may be affected by factors beyond our control, including carrier delays, customs processing, weather conditions, or periods of high shipping volume.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We offer FREE Standard Shipping on all U.S. orders of $59 or more. No discount code is required—free shipping is automatically applied at checkout when your order qualifies.

Orders under $59 will have shipping rates calculated during checkout.

International Shipping

We proudly ship worldwide!

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. These fees are the responsibility of the customer. Please check with your local customs office for additional information.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email. Please allow up to 48 hours for tracking information to update after your package has been shipped.

Lost or Delayed Shipments

If your package is lost or significantly delayed beyond the estimated delivery window, please contact us so we can help investigate your shipment.

While we cannot control delays caused by shipping carriers, customs, weather, or other unforeseen circumstances, we'll always do our best to assist you.

Returns & Exchanges

If there is an issue with your order, please review the Return Policy located in the "Shipping & Returns" section on the product page for complete details regarding refunds, replacements, and eligibility.

Contact Us

If you have any questions about shipping or your order, feel free to contact us at support@groovesmack.shop or through our Contact page. We're always happy to help!